Shipping Policy

Orders typically ship within 2–4 business days after payment is received. Processing may increase during holidays, promotions, product launches, severe weather, or periods of high order volume. Processing times are estimates only.

We currently ship throughout the United States. For wholesale or international inquiries, contact info@embarksmokedmeats.com.

Orders may be shipped using UPS, USPS, FedEx, or other qualified carriers. Carrier selection is determined by destination and package size.

Estimated delivery dates are provided by the carrier. Embark Smoked Meats cannot guarantee delivery dates.

Embark Smoked Meats is not responsible for delays caused by weather, natural disasters, carrier disruptions, labor shortages, customs delays, incorrect shipping information, or events beyond our reasonable control.

Customers are responsible for providing accurate shipping information. Additional shipping charges may apply when an incorrect address is provided, and returned packages may require repayment of shipping fees.

If tracking indicates delivery but the package cannot be located, contact the carrier, check with neighbors or a building manager, and then contact Embark Smoked Meats.

We will assist in locating shipments, but Embark Smoked Meats is not responsible for packages confirmed as delivered by the carrier.

Contact us within 48 hours of delivery. Include the order number and photographs of the damaged items, shipping box, and shipping label. Each claim is reviewed individually.